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Auto Activation of service

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by

AdminPost
in ,

Location/place: Surat-Gujarat

Name of company/service: TATA DOCOMO

Hi I am Saral,
I Have been using tata docomo since beginning. Recently from last few months I am facing a serious problem regarding autoactivation of services and deduction in my balance. It has happened 5 times till now. Today I got message that your Buddy Chat service is activated for 29 days and Rs29 were deducted from my balance. I didn’t activate any service. You guys should stop this lame way of cheating your loyal customers. Please I want my balance back as well as no future problems like this. This is last chance or I have to switch to other cellphone carrier. you will lose a lot of customers like this. So please stop this cheating business!!!

Comments

2 responses to “Auto Activation of service”

  1. Saral R .Desai Avatar
    Saral R .Desai

    I forgot to add my cell phone number. My cell phone number is 9033759948

  2. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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