Location/place: Allahabad
Name of company/service: State bank of Patiala
Sir,
Subject- Complain for State Bank of Patiala,ATM (S10K500292002) Civil lines, Allahabad reg.
I, Rekha Shakya, work at a position of AO in Police Line Allahabad. I tried to withdraw the money from my SBI ATM card no. 6220180254200005463 at 11-02-2013 at 13:17 Hrs from State Bank of Patiala,ATM (S10K500292002) Civil lines, Allahabad. The ATM machine processed the formalities but I did not get the money from the ATM machine. Then I tried in the second ATM machine in same chamber, the machine replied, sorry unable to process.
I immediately contacted to Branch manager of the State bank of Patiala, he told to me that I should contact to SBI bank. They will solve the problem. On the same date of 11-02-2013, I registered the complaint (AT42927707660) in my SBI bank. They close the complaint after 4-5 days. Then I again contacted to Branch manager of the State bank of Patiala for retrieval the money. Branch manager advised to me that I should register the complaint in DGM Zonal office of SBI and they should send one copy to me, then I will take a necessary action.
I again registered the complaint (AT42927834365) in DGM, Zonal office of SBI in Allahabad and one copy of Application was also send on 07-03-2013 to Branch Manager, State bank of Patiala for necessary action. After 13 days the Branch Manager, State bank of Patiala replied to DGM Zonal office of State bank of India, Civil lines Allahabad, that they cannot do anything. He has also advised that I should contact to Main Branch of State bank of Patiala.
After this I again visited to SBI bank for query the status of application. The officer of SBI Main Branch, Allahabad had asked to Branch Manager, State Bank of Patiala, Civil Lines Allahabad for certificate in which they should write that they have not any surplus money. Then Branch Manager, State Bank of Patiala replied that he has surplus amount of Rs. 35,000/.
Sir, after this the Branch Manager, State Bank of Patiala, Civil Lines is not ready to return the money. I have also complained in Main Branch of State Bank of Patiala and in Banking OMBUDSMAN. But I did not get the money. It is my kind request to you, Please help me regarding the same.
Hence, it is my kind request to you please takes a necessary action for the same.
Thanking you.
Yours sincerely
RekhaShakya
A/c No. 010652529595
Bank- State bank of India, 4-Kutchery road, Allahabad
Ph.No.-09410801258
Address- 221 A Adarsh Nagar Bhawapur Allahabad-211016
Leave a Reply