Amount Refund-Insurance Company

Location/place: Delhi

Name of company/service: United India Insurance

I had insured my vehicle (RTV-Mini Bus) from United Insurance Company dated 10/09/2012. The actual Amount of insurance is Rs.14233/- written on Company’s manual in very low font size but the agent was given me cash receipt note of Rs.18362/-. I had seen only cash receipt note and believed on him and paid the amount of Rs.18362/-. After This suddenly i saw the actual amount of insurance (Rs.14233/-). I had told him on this matter i ask for my balance money Rs.4129/- (18362.00-14233.00).
He agreed with me but he didn’t give me the balance money. He apologized his mistake. From that time he started to make me fool. He asked my account no.,xerox copy of blank cheque, account statement of 3 months other documents. He make me assured that my balance money will refund in my account in Ist week of October 2012. After completed the given time by him i contacted him then he told me that all computers of his office are not working. I contacted him many times but he always have makes some cheap excuses.After some days i had call him again then he told me that he is not responsible for this & I should be talk with company. I had contacted many times by phone call to company but i don’t get any response. The members of Company behaved very rudely with me, when i talked with them.
I had insured my vehicle since 2 Years From That Agent.

Agent Details-:
Name of Agent- Darpan Choudhary
Mobile No. of Agent-9811345826
Agent Code-AGD0013169

Company Details
Name-United India Insurance Company
BO KaramPura D-5, 102-103,
Himland House, Commercial Complex,
KaramPura, New Delhi-15
Phone No.011-25920604

Customer Details
Name of Owner- Pratap Singh
Vehicle No.DL-01-VA-2864
Period-13/09/12 To 12/09/13
Policy No.2219033112P300408625
Customer ID-1882484925
Voucher No.10222190312100351697 dated 10/09/12
Payment ID-112221903100351020


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