ALLOCATION OF WRONG PACKAGE AND NOT RESPONDING TO COMPLAINTS

Location/place: 9, DEIVA NAGAR, 2ND STREET, WEST TAMBARAM, CHENNAI 600045

Name of company/service: AIRTEL DTH

SIR,

I PURCHASED AIRTEL DTH ON IVR BY ORDERING FROM MY MOBILE NO. 9962866105 ON 22/02 AIRTEL DTH NAVI MUM 3905.00

FOR SOUTHVALUE PACKAGE WITH ADITYA TAMIL REGIONAL PACK BUT I WAS PROVIDED ONLY SOUTH SUPER VALUE PACK

INSPITE OF MY REPEATED CALLS TO THE COMPANY NO CUSTOMER EXECUTIVE RESPONDED THEY WILL DISCONNECT THE CALL ABRUPTLY.
I MAILED TO THE COMPANY ON 26/2/11 REGARDING THIS ISSUE TO WHICH I HAVE NOT RECEIVED ANY REPLY TILL DATE.

PLEASE TAKE NECESSARY ACTION