airtel – poor broadband connection

Location/place: bangalore

Hi , my name is V. SATHISH REDDY .

I have taken a BROADBAND CONNECTION with AIRTEL . The problem is that for the first 10 days it had worked properly ,
and after that from past 15 days Iam not getting the internet connection .
I had contacted the AIRTEL CUSTOMER CARE REPRESENTATIVES
for more than 30 times since 13 days , they people are not responding to the calls
and if iam calling them repeatedly ,they are taking the complaint and ,they are saying that
our CUSTOMER CARE REPRESENTATIVES will come to your house next day morning and fix the problem ,
But those people are not coming ,For this reason only i had taken a leave for 3 days with out going to office ,
but the representatives are not coming to fix my problem ,Again if i call them they are repeating the
same that they vl come tomorrow .My reference number is 35240766.Today again i had called them and
they have done the same and gave me the reference number 35591760.

Airtel Broadband connection is the worst i had ever experienced.

Those people will beg like anything for taking a connection and after taking connection ,
we have to beg for them to resolve the issues.

I request all the customers to not take any connection from Airtel.

Where are we heading to?? This insensitive and irresponsible behavior is costing us our present!! Consumers have no value in this service chain..it seems..If its only business and money that matters to such companies who are not willing to care for their customers, we need reunite and stand against them. I hope to get justice one day!


Comments

3 responses to “airtel – poor broadband connection”

  1. Namaste Sathish ,

    This is to inform you that your concern listed on 14 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Sathish,

    This is to inform you that your concern listed 14 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [email protected].

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Namaste Sathish,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Leave a Reply

Your email address will not be published. Required fields are marked *