airtel internet speed is low

airtel internet speed is low.
i recharged 256 rupees (unlimited 2g pack) pack that is 3gb data at high speed and after that 3gb data at low speed upto 40kbps.but after completing 3gb data now the low speed is only lessthan 6kbps this as low as airtel told speed.
Its bad to say that even google search also takes long time to load.
i recharged this pack so many times but this type of problem never faced before.
company:airtel
location:andrapradesh.
mobile no:8500614807
so,please solve my problem.


Comments

2 responses to “airtel internet speed is low”

  1. First you should understand the difference between KBps and kbps, don’t blame your ISP as it’s just a trick.
    kbps:Kilo bits per second and
    KBps: Kilo Bytes per second and
    1bytes=8bits
    so if your ISP says you will get 40 kbps, then you should probably get 5KBps (40/8=5), you’re lucky you’re getting 6kbps.

  2. Dear Mr. Prakash,

    This is with reference to your post dated 14 May 2015.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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