Airtel DSL/broad service complaint

Location/place: Flat no : 414 gaur galaxy sectot – 5 Vaishali, Ghaziabad

Name of company/service: Airtel

Hello

My name is Sunil and i am resident of flat no. 414 gaur galaxy, sector 5 vaishali
ghaziabad. I am using airtel broadband service from last four months and my DSL ID is 01204338111.I paid 6 month advance rental to airtel. But from last 1 month my connection is not working properly and i complaint it so many time under complaint ids: “34010662” and “34787528” etc. even today. daily they give me a new date, when i talk to the the technical person, he said we do not have routers in store, when routers will come after that we are able to resolve your problem. now I am totally disappointed with the services of airtel.

My work had already hampered so much and bear so much financial loss
due to airtel poor service. It effects my work and life, i am in
stress due to this. I hope this forum will help me out to resolve this problem and helped to Reimburse my one month rental.

Thanks
Sunil
08527900111


Comments

2 responses to “Airtel DSL/broad service complaint”

  1. Namaste Mr. Kumar,

    This is to inform you that your concern listed on 18 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Kumar,

    We would like to inform you that your concern listed 18 July 2013 has been resolved. Should you have any queries please contact Airtel customer service at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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