Location/place: India
Name of company/service: Airtel
AIRTEL 3G FRAUD.
My mobile number is 9740980801 – this event occurred on Thursday July 04 2013
1. Loss of Rs.500 (talktime) and 1GB of 3G Data (all in Overnight)
2.Repeated recharge of Rs.20 within in minutes reduced to Zero
The Whole Story –
In overnight my 3G balance of 1GB and my prepaid balance of Rs.400 got reduced to Zero, when called the customer care they responded by saying i web surfed hence my data and balance got exhausted, which is a LIE because actually i didn’t even used my phone at that time.
SInce you need balance to call the customer care i reached my account with a small amount of rs 20, to MY SURPRISE the balance again reduced to ZERO within minutes of my Recharge. Seriously what kind of a FRAUD COMPANY is AIRTEL
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