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after sales service not provided

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Location/place: Patna, Tal – Chalisgaon

Name of company/service: Airtel Digital

my name is tushar shirode
i have perches a set of Air tel digital TV set top box. company service says me one year free guaranty service. & after one year life time service but his chargeable & complaints sols a within 48 hours after complaints. now my complaints date is 07/05/2013 this happy code no is 836.
but till to today time 4.56pm my complaints does not solve.
” muze pichle 8 din ki balance refund aur hme jo tklif hue uski mohavja chahiye…”
i hope you are accept my complaints.
my digital customer id is 3005445126.

Comments

3 responses to “after sales service not provided”

  1. airtelpresence Avatar
    airtelpresence

    Namaste Mr. Shirode ,

    This is to inform you that your concern listed on 09 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. airtel Presence Avatar
    airtel Presence

    Namaste Mr. Shirode,

    Further to our discussion dated 09 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Shirode,

    We would like to inform you that your concern listed 09 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [email protected].

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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