Activated unsolicited scheme and deducted balance for that.

Location/place: jaipur

Name of company/service: Idea cellular

The Idea people are cheaters they have deducted my balance on 30.4.13 of Rs.30 on behalf of a scheme best of Bollywood which I never asked from them.This is very pathetic that how they are looting their customers even educated people ,I am agitated to think that how much they are looting daily from the illiterate customers who even don’t know to read message in English.Please take upthis matter with the Idea company .Also their 198 service is worst where you never get a chance to talk to their executive.


Comments

5 responses to “Activated unsolicited scheme and deducted balance for that.”

  1. Idea Cellular Avatar
    Idea Cellular

    Dear Premlata,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no and alternate contact number.

    Regards,
    Idea Cellular”

  2. Premlata Yadav ,Mobile No.7891959961 Avatar
    Premlata Yadav ,Mobile No.7891959961

    I have here by provided all the details required by you :
    Name:Premlata yadav Mobile No.:7891959961( account from which money debited)
    Alternate No. 7791064347.
    Dear idea celluar This is not just about sorry you should stop such type of cheating .Earlier you people have deducted my father in laws balance( from Mob. 9992293575) for unwanted schemes like news ,cricket time and again .He is a village old person do not know how to stop these schemes,also if some one want to stop these schemes you people are charging RS. 6 per SMS or minutes which is quite disgusting.
    Hope I will get my balance in my account within two days otherwise I will sue you people for fraud and cheating.

    premLata

  3. Premlata Yadav Avatar
    Premlata Yadav

    Dear Idea cellular( though you are not dear still I have to follow the decorum)
    Kindly provide your Managers contact no. I would like to talk to him .I want a honest answer from you people on this issue it is not just that you have deducted only my balance.You are doing it with innocent peoples everyday and earning money due to this which is completely against the business ethics.
    Think about a person who do not know English and can’t read your message and you are deducting his balance every month on behalf of you fraud schemes.Why you are doing this ,don’t you have any shame?

    Very angry and anguished .

    Premlata

  4. Idea Cellular Avatar
    Idea Cellular

    Dear Premlata,

    We wish to inform you that your complaint for Deduction related issue has been initiated with us; under reference number 1-34574036109 and you shall hear on the same at the earliest.

    Regards,
    Idea Cellular

  5. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We wish to inform you that your complaint for deduction related issue has been resolved. For further assistance, kindly contact to our Idea customer care helpline.

    Regards,
    Idea Cellular.

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