activate net and sms pack without my knowledge

Location/place: howrah

Name of company/service: aircel

the company dont refund my money and no response by customercare they activate net and sms pack (98+49=147rs ) please solve my problem and return the money by aircel company . mobile number 09804339650


Comments

2 responses to “activate net and sms pack without my knowledge”

  1. Aircel Avatar
    Aircel

    Hi,

    Thanks for writing in to us. We apologize for the inconvenience caused to you.
    This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
    At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

    You can also get in touch with us at https://twitter.com/Aircel

    Warm regards,
    Thanks!
    Team Aircel India .

  2. Dear Mr Amit Kumatr Baid,

    Post validation of the OBD call on 23-Jul-2013 at 11:41 wherein it has been found that balance Rs. 98(PI Pack – 98) & Rs. 49 (Sms pack-49)deducted on 22-07-2013 at 11:39 , post getting the consent from your side. You are not eligible for waiver.

    Called up two times found phone out of reach.
    At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

    You can also get in touch with us at https://twitter.com/Aircel

    Warm regards,
    Thanks!
    Team Aircel India .

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