Location/place: Anpara
Name of company/service: Ebay
Hi!
I bought an iPod shuffle on 25/03/13 (Item #190815649405 and PaisaPay ID: 33369564978 Claim ID 190824). I received the item today and was really excited regarding my first apple product. With full of excitement, I moved my hands to open the box. Carefully tearing each and every end I was getting more and more excited. Finally the time came when I had to open the box but I saw the box was already in opened condition. I thought the seller might have opened it for a quality check. So without bothering much for it, I took out the iPod from the box and had a brief glance on it. I turned it round and round but couldn’t find any Apple mark on it. I thought may be Apple doesn’t mark on Shuffles because I never had any apple gadget. After few minutes of Inspection, I connected the device with my PC to drop some songs on it. I successfully added approx. 50 songs in it which were my favorite and left the rest of the space for future use. Now it was the time to get the headphones connected to the device and my ears as well. I pinned the headphone and started playing the tracks. Sound was as normal as an ordinary MP3 player. I was really disappointed with the sound quality. Then I convinced myself saying don’t expect too much from Apple in Rs.3599. But I went on my nerves when I couldn’t switch after 10 songs. Yup! The iPod couldn’t play more than 10 tracks. So I reconnected it with my PC and deleted the tracks and again dropped the same list of songs into it. Again I played them on the iPod but no result.
Thinking that there might be some problem with my PC configurations/Hardware issues, I took it to a shop which deals with all kind of electronic gadgets including mp3 players. I showed it to the shopkeeper, explained the overall issue and requested him to transfer some songs from his system. The shop owner and I had good business relations as I use to buy electronic gadgets from him. He had a glance on it and smiled. Finally he asked how much does it cost to me. I told him Rs.3599. He looked in an amazed manner and told are you nuts? This is a Chinese iPod and cannot cost more than Rs.100-150. I couldn’t believe on his words but wanted to cry out louder at the same moment. I asked him to check it carefully and he said that he’s 100% confident that it’s a Chinese copy. He moved on and showed me some exact similar products. He told me that these both are the same things and he hosts it for low budget people. He also explained me that these replicas have a corrupted memory ICs in them and hence they can store a lot of songs but cannot play more than 10-12. Such things are only meant to be used as Pen drives-cum-music players. I couldn’t respond to him being in trauma.
I really don’t know what I should do… I’m totally fed-up from shopping with eBay. I filed claim on my previous purchase also because the seller never shipped the item giving a fake tracking code. My experience with shopping on eBay is degrading every time. This time I’m damn disappointed! If the seller would have been In front of me when the shopkeeper told me that it’s a Chinese copy, I would have kicked the seller’s a** hardly! Sorry I don’t mean to be rude but this time I’m really disappointed and can’t control my anger. I was too much excited regarding my first Apple product but I got a Chinese copy!! The other reason behind this is my parents keep cursing me all day long after knowing the fact. I just want to punch the seller really hard so that he couldn’t cheat the buyers in future. I’m totally inclined on eBay guarantee for getting my problem solved. If police’s help could have been possible for the case, I wouldn’t have hesitated to the visit the police station. My all excitement ended in a Chinese copy.
It’s my folded hand request from you kindly solve the issue ASAP else my parents will keep cursing me.
Please help me out. Please. It’s my folded hand request from you.
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