Category: Online portal/retailers

  • Worst customer care and response service

    Location/place: Indore Name of company/service: HomeShop18 I have ordered a product from homeshop18.com on 5th june 2012. On the website the expected date of delivery of that product was given to be 6-7 days , the product being crusoe brief, but the product has not being delivered yet on 29th june. I have called them…

  • BAD CUSTOMER SERVICE

    Location/place: DELHI Name of company/service: INDIAN AIRFORCE sir, I have done a online purchase order of SamsungE2652champ Duos mobile from THEMOBILESTORE through its web site www.themobilestore.in on 19/06/2012 and i received a message on my mobile that your order no.31103432733358 has been confirmed.you will get the shipment details shortly.but after completion of tenth day when…

  • Defective Order Replacement in SnapDeal.com

    Location/place: Kolkata,West Bengal Hi, I have ordered an item from SnapDeal online shopping on 17th June,2012. The order was deleivered at the specified address on 22nd June,2012. The piece that was delivered was defective with half of the item not in the box. So I had lodged a complaint in the so called Customer Care…

  • SOLD BOOK FOR A HIGHER PRICE THAN AVAILABLE

    Location/place: India Name of company/service: AMAZON I PLACED AN ORDER FOR A BOOK FROM AMAZON TITLED PATENTS FOR CHEMICALS, PHARMACEUTICALS AND BIOTECHNOLOGY FROM A THIRD PARTY, ROMTRADE ON 21ST OF JUNE. THE PRICE WAS 94.45$ INCLUDING SHIPPING(18.45$).THE ESTIMATED DELIVERY TIME WAS SHOWN AS AUGUST 23RD.TO MY SURPRISE I GOT THE BOOK IN TWO DAYS.ON THE…

  • BAD CUSTOMER SERVICE

    Location/place: DELHI Name of company/service: INDIAN AIRFORCE sir, I have done a online purchase of samsung mobile E2652 Champ Duos from the web site www.themobilestores.in on 19/06/12 and i have paid the amount through my credit card Rs=3919/ and the item has to deliver 5-6 days.where as after ten days passed i contacted the customer…

  • MONEY DEBITED TWICE THROUGH SBI DEBIT CARD.

    Location/place: UDUPI,MANIPAL Name of company/service: KMC,MANIPAL SIR, I was doing Online purchase of a Watch on Ebay.in and an amount of Rs.2298.60 was deducted twice from my SBI DEBIT card account on 26th September 2011 last year.My SBI account no is 30196639062.I went to the bank at least 20-30 times regarding the same problem but…

  • india plaza

    Location/place: bihar sharif Name of company/service: student ordered a book from india plaza on 20th july 2012.the delivery was said to be within 2-3 business days..but have not got it till now. the status says ready to ship for the last week or so. the order no is I20061200490.

  • Bharat Plaza Fraud Complaint

    Location/place: Johannesburg, South Africa Name of company/service: Bharat Plaza I ordered an outfit from Bharat Plaza online on May 11 for a wedding on 24 June. I paid 13671 rupees using my credit card and payment was acknowledged. Invoice number : BWW-46705-A and Order Number: #46705. The site indicates that the company would take one…

  • online fraud business

    Location/place: hyderabad Name of company/service: http://www.homewebsitebuilder.com/ The web site calimed that it will help in earning money through free money making website , after which it said to enter personal details.. after giving name it said based on my qualification they have selected me and i have to pay 1500/’ the final amount for web…

  • Money not refunded after cancelling ticket

    Location/place: Bangalore Name of company/service: EaseMyTrip.com Dear Sir, On 6th June I cancelled a flight ticket ReservationID: 0606120213187VE. I booked it on the same day from easemytrip.com After several phone calls and mails, they are telling that it is “No Show” (I don’t know what it means) and “Airlines can approve our request or they…