Wrong Billing & Charges.

Location/place: New Delhi

Name of company/service: Vodafone

I have corporate connection number 9891499399. I have requested to Vodafone to activate net plan to my corporate number @ Rs 99 for 2 GB on Dated 06.06.2012, due to so many huddles and misguide of Vodafone customer care it was activated after 15.06.2012.
Secondly now my bill generated and I come to know they have charged me for above said service without pro data basis and as well they are charging for net uses after 06/06/2012 which is costing me around Rs.1900/- if they are charging me for data plane from date of request then how they can charge for data usage in between billing cycle. I want to inquire customer care for this but they always put me on hold or my line is not likely to go to customer care. If I am trying for some other number I am then only able to talk to customer care. This is suppose they have done some setting to not to attend my number complaint.

Mritunjay Pandey
9891499399


Comments

One response to “Wrong Billing & Charges.”

  1. Hello Mritunjay,

    We were unable to get in touch with you on your number. Please share an alternate number here http://bit.ly/NfSDOV so that we can get back to you with assistance asap.

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