REFUND

Location/place: New Delhi

Name of company/service: Deals and You

DEAR SIR
I HAVE PURCHASED A UBISLATE AAKASH TAB FROM DEALSANDYOU.COM ON 8TH JUNE 2012.I RECEIVED IT ON 18TH JUNE 2012. THE PRODUCT WAS NOT A GENUINE PRODUCT WITH NO WARRANTY AND A TAG OF THE AAKASH ON THE BACK SIDE OF IT. AFTER THAT THE PRODUCT I WAS RECEIVED IS INCOMPLETE DOCUMENTS LIKE WARRANTY CARD, WELCOME CARD, ACCESSORIES ETC.THE PRODUCT IS HAVING SOME TECH. PROB IN IT. WHEN I COMPLAIN TO CUSTOMER CARE THEY LONGED MY COMPLAIN THEY TOLD ME THAT I WILL GET THE RESOLUTION WITHIN 24-48 HOURS. I CALLED THEM DAILY TO KNOW THE STATUS BUT EVERY TIME SAME RESPONSE CAME FROM THERE SIDE. I AM FED UP OF CALLING THEM. I HAVE ALSO LODGE COMPLAIN IN THEIR WEB PORTAL THEY ARE NOT BOTHERED TO CALL UP THE CUSTOMER AND TELL HIM THE STATUS BUT THEY HAVE A POLICY THAT THEY WILL NOT CALL UP IF YOUR MOBILE NO IS REGISTERED UNDER DND AS WELL. PLEASE HELP ME IN THIS AS I AM NOT ABLE TO GET ANY REPLY FOR MY ISSUES.