Sir/Madam, There was a misleading message I got from Idea company regarding internet data pack. I checked and used it on their notification. After it they cut my balance Rs. 50. This generally happens with most of the people. This needs to stop. Please, I request you to do something regarding this problem. I need my money back.
Misleading messages and taking balance
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5 responses to “Misleading messages and taking balance”
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Dear Customer,
We sincerely regret issue with your prepaid balance. Please reply with your Idea mobile number and alternate contact details to discuss & investigate. You can also call 198 from your Idea mobile for further assistance.
Thanks & Regards,
Customer Care, Idea Cellular -
Dear Customer,
We regret the inconvenience caused to you. In order to investigate the issue, kindly provide us your Idea mobile number and alternate contact number reply with. You can also visit our website, http://www.ideacellular.com or contact 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular -
My phone number is 8120807219. Rs. 50 was cut and I want it back.
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My phone number is 8120807219. Rs. 50.00 was cut and I need it back.
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Dear Customer,
As per your telecon with our customer service associate on 7th Dec 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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