Regarding the customer care

Hi

I have today call the customer care for only details of my bill, firstly I had called two times but they said that ICRM application is down so i have to call after 1 hour so i called again to customer care now i asked to him that “IS YOUR ICRM IS WORKING OR NOT” so Mr.Swapnil (CCE) is saying i cannot tell that, I dont know what customer care is he. Today is that last date for submit the bill, and in my bill Rs.210 is added extra. and i am not going to pay that.

so i request you to call him and just fire that CCE from vodafone so that in future the customer has not problem like that.

My no: 7770010270
Name: kushagra vaish
technical network Operation and Data support
Vodafone India


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