Fraud Manas Lifestyle Resort Membership frm RMV Group

Date:22nd June 2015.

My name is Ritesh Doshi and I have taken 2 night 3 Days membership of Manas Lifestyle Resort at Igatpuri through RMV group In the month of Sep 2014 which office is situated at below address:
308, 3rd Floor, Lok Centre,
Marol Maroshi Road, Andheri (E),
Mumbai – 400059.

Phone: 022 28269365 / 022 28269263

As per the T&C mentioned in their membership booklet the booking can be done for any days.And at the time of taking membership we were communicated by their executive Mr. Wasim that for weekends Rs. 1000/- extra will be charged at the time of booking.On this basis I have signed up for the deal.

Infact for the last 10 days I have been continiously calling almost everyday and doing follow up.On 17th June, when I call I came to know that all rooms are full due to some conference.Till 16th June the booking was not started and on 17th June its full.This is very unfair to the members who had already paid membership fees long time before.

Now when we are planning to book our trip for weekend 03/07/15 to 05/07/15 their executives are informing us that weekend booking is not possible and we have to take booking for weekdays only. So I had escalated the matter to their higher authority and spoken to Mr. Santosh Chikhale. Ph: 8652842222 but he also informed the same thing.Then I escalated the same to much higher authority Mr.Vishal Luthria but he also informed the same to me.Infact we have tried booking for the weekends before also 2-3 times but were let down with the same reason.When checked online on different websites as well as their own Manas Lifestyle Resort website,rooms were available during the dates whenever we were planning for.

This is absolutely a case of cheating and fraud done by RMV Group and now they are not entertaining us and not giving weekend booking.I request now consumer forum to intervein here to help us get what we were communited by RMV group and resovle this issue at the earliest

Kindly help us to resolve the issue with this cheater & fraudulaent company.

Hope will get justice ASAP.

Regards,

Ritesh Doshi
(Mob: 9892691259)


Comments

4 responses to “Fraud Manas Lifestyle Resort Membership frm RMV Group”

  1. ASHISH PALAN Avatar
    ASHISH PALAN

    My name is Ashish Palan and I have taken12 membership in group 2 night 3 Days membership of Manas Lifestyle Resort at Igatpuri through RMV group In the month of Mar. 2015 which office is situated at below address:
    308, 3rd Floor, Lok Centre,
    Marol Maroshi Road, Andheri (E),
    Mumbai – 400059.

    Phone: 022 28269595 / 28269366 / 28269365 / 022 28269263

    As per the T&C mentioned in their membership booklet the booking can be done for any days. And at the time of taking membership we were communicated by their executive Mr. Santosh Chikhale. Ph: 8652842222 that from Sunday to Thursday n for weekends Rs. 1000/- extra will be charged at the time of booking. On this basis I have signed up for the deal.

    As per the T&C mentioned in their membership booklet the booking can be done for any days. And at the time of taking membership we were communicated by their executive Mr. Santosh Chikhale. Ph: 8652842222.

    Infect since last 4 months I have been calling or mailing them continuously for the bookings as my 6 membership get expired in march 2016 & another 5 in the month of April 2016. One of my friend Mr. Botadara was interested in taking membership by other source of RMV group as he knows that I have many memberships of Manas Lifestyle he rang me up I told him the problem that everything is ok but you don’t get the bookings according to their sold-out dates also think & take the membership. One of the managing member named Vishal Luthria came to know this thing he called me on 9 the February 2016 on 4.24 p.m. he was threatening me & in bad tone saying me how can you say this, I told him that I have only shared my bad experience with RMV Group for Manas Lifestyle bookings & they are not ready to give my paid membership money back also. Today when I again called them for booking like a bagger even though after giving the money, they are not ready to give me bookings & disconnected the phone.
    This is very unfair to the members who had already paid membership fees long time before.

    This is absolutely a case of cheating and fraud done by RMV Group and now they are not giving us booking since 4 months. I request now your intervention here to help us get what we were committed by RMV group and resolve this issue at the earliest

    kindly help us to resolve the issue with this cheater & fraudulent company.

  2. Rahul Kathare Avatar
    Rahul Kathare

    I agree I too have taken a membership with Membership number 10004075, i was told that i can pay additional and avail weekend stay at the resort. Now when i am trying to book the rooms Deepak Amberkar whos is looking after the bookings is denying the same. Initially he mentioned that the rooms are not available, upon questioning that I can see the availability online, he tried telling that the hotel has not confirmed on the availability to him. when asked to send a mail mentioning the same I got a revert that the membership is valid only for weekdays only and weekend will not be given even by paying additional cost.

    I feel cheated and never expected this from RMV group.

  3.  Avatar
    Anonymous

    This seems to be the tactic. I had sent the booking request 45 days prior my dates. Then I got the mail saying that the confirmation comes only 15 days before. When i mailed back 12 days before they mailed back saying you will get reply 1 week before. Then just 2 days are left Me Deepak conveniently says he has still not got the confirmation from the resort.

    What kind of membership is this. Are they giving us rooms only if their rooms are not full? So are we paying to beg later?

  4.  Avatar
    Anonymous

    they only sell their membership take money, and always say rooms are full. i have been in conversation with them since February and now it’s may, in fab i was told April is available, then in April they said June is. available, and whn i said book in June, they says now July is available, then Vishal comes in the picture. still no rooms are not alloted,

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