Sunhot geyser company & its dealers are big frauds

Beware!! Never ever buy any product of Sunhot company

The ‘S.N. Electrical Industries’ based in New Delhi (India) are no good at after sale service. I, living in the Jaipur city, Rajasthan, have bought 2 geysers on 2nd November, 2014 from Anuj Marketing company, Jaipur (one of their corrupt dealers).

Some of the complaints from the company & their dealer is:

1. They won’t provide an invoice for your purchase (they bypass VAT liability payment to the government)

2. Pathetic after sale service. The dealer assured us that the geyser would be installed on the next day i.e. on 3rd November, 14. But, I still am waiting for some representative from the company’s end to install the geysers. I have called the dealer, he tries to act funny with me, says your geyser will be installed tomorrow, otherwise day after since 10 days… I searched for the customer care number of the company, called a guy in delhi, he gave me a contact number of their Jaipur office. I called up the useless fellow at Jaipur office, but he was an idiot who deemed himself to be the CEO of the company..
I requested him to arrange a person to install the geyser but he simply refused to honor my request. I demanded to know his name and he refused to tell that either.

Ultimately I arranged a local mechanic and got my geysers installed at an extra expense of Rs.1000/-

Guys, please beware of this fraud company and never reach out to them for any product.


Comments

2 responses to “Sunhot geyser company & its dealers are big frauds”

  1. Somshekhar RK Avatar
    Somshekhar RK

    We have purchased 2 geysers from your padmanabha nagar, Bangalore dealer and installed at our A44 apartment in “Ranka Aqua Green Apartments”, kengeri, Bangalore during Aug’2014. One of the geysers is not working since last one month. We have been contacting your customer care centre at Bangalore to attend the complaint. The representative is simply postponing the repair work. We request you to instruct the concern to attend the work on top priority. My Cotact No 09945482423….
    Somshekhar

  2. Naseer ud din shah Avatar
    Naseer ud din shah

    poor mechanic service in Kashmir srinager why your company fool inocent peoples I purchase one geyser 10:12:2022 in main city srinager but geyser not working I call service centre they recieve calls but no service available my contact number 7006455939. 9622587464

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