I gave my laptop with the service centre of Lenovo at Aligarh, my laptop in dead condition. They told me that there is some motherboard issue n they’ll replace the motherboard in a week’s time. Delaying it then for TWO weeks, they told me that there is other issue with the charging port and they’ve issued a part request with their head office and will recieve it in a weeks time.
It’s been nearly two months now and all they come up with, is that the part is in shipment with the courier. The service centre guys say, upon insistence that if you have a problem, you can take your laptop back. I mean, how on Earth can a service centre deny service and abuse their customers like that.
People told me that Lenovo’s service is the worst and i didnt believe. I guess, I now vouch for this fact profoundly.
worst service. Illiterate service guys with no technical knowledge.
I dont know what else to do
Share and expose this irresponsibe company taking their customers for a ride.
Akbar
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