WRONGLY BALANCE DEDUCT

i did a payment on 1.10.2014 in CESC Limited by debit card which was not successful. but by default the amount of the payment RS 1284 was deduct from my a/c. i complaint on 3.10.2014 as per as rules by fill up refund form. but still now its not refunded.

BANK OF INDIA
NAGERBAZAR BRANCH
IFSC – BKID0004244

RUPAM SAHA
A/C NO – 424410110006350
TRANSACTION ID – 638759
MOBILE – 9051018697
EMAIL ID – [email protected]