cheating online payment/ wrong comittment and not getting refund

Dear Team

i have paid the total amount 15000 somthing against the paid services timesjob my order id details are:-
1448025 19 May 2014 0 / 3 ` 3,050.00
1443938 15 May 2014 0 / 2 ` 3,500.00
1443892 15 May 2014 0 / 1 ` 2,750.00
1443810 15 May 2014 0 / 1 ` 2,600.00
1443766 15 May 2014 0 / 1 ` 1,600.00
1443765 15 May 2014 0 / 1 ` 1,600.00
1443753 15 May 2014 0 / 1 ` 1,600.00

they only refund 3050/- against the( order no 1448025) and remaining not forward they ask me it is not possible .
My issue is if they commitment wrong and i send the mail regarding this case than why not refund all money because i am claim total money not 3050.
and i also not use any services and no any received any call regarding this case and they said to me services is activated why services is activated because i am not use and i stop all services at that time.

Pl z resolve my issue..

Regards
Iqbal Ahmed