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Bad Service From Reliance Telecommunication

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by

Somnath Dad
in

Dear Sir,

I Somnath Das using reliance number (8100311756) is very upset with service from Reliance telecommunication. I am using reliance number for the last six months but unfortunately in this month some bad deduction happen from account. Firstly I Top up for Rs 111 plan but after one day deduction Rs 92 happen and after that I recharge for Rs 156 net pack and suddenly 882 MB has deducted as well. After all this mishap happen, I again recharge for Rs 55 and then again yesterday balance was deducted and the amount is Rs 45(deducted).

This all happen without any request from my end.

I have given several times mail to the Reliance customer care and also try their customer care number but they put my number on rejection call.

Thanks & Regards : Somnath Das
@8100311756
[email protected]

Comments

4 responses to “Bad Service From Reliance Telecommunication”

  1. RCOMcare Avatar
    RCOMcare

    “Dear Customer,

    We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

    Regards,
    Reliance Communications”

  2. Somnath Das Avatar
    Somnath Das

    Dear RCOMcare Team,

    I have received only 1 MB 3g internet balance & 52 rs money reverse. still something balance is pending from your end. 92+45+9+10=156 deducted from your end only reverse 52 balance. what about the renaming balance ??

    pls refer to below mail. if i requested to you for activated the additional facility. than please so me my any requested mail or any request opt.

    [email protected]
    8:39 AM (2 hours ago)

    to me
    Dear Customer ,

    This is with reference to your compliant for your reliance number 8100311756 .

    We regret the inconvenience.

    Kindly note that as per the confirmation received from the concerned department, you have been charged correctly as per your plan.

    Also note that there are no wrong charges.

    Assuring you of our best services always

    Thank you for contacting Reliance Customer Care.

    Warm regards,

    Henson Dsouza
    Officer – Customer Care
    Reliance Communications Limited

    Thanks & Regards
    Somnath
    8100311756.
    E-mail-8100311756.

  3. Somnath Das Avatar
    Somnath Das

    Dear RCOM Team,

    Please find the deduction List from 7/9/2014 to till date.

    1> Recharge Amount- 111(FULL TALKTIME)+156(1GB 3G NET BALANCE)= 267. Amount charged for STV46 *2 =92 from my main account balance on 9/9/2014.
    2>Recharge Amount- 55rs . amount charged for 3g net balance rs-45 from my account balance on-10/9/2014.
    3> Amount charged -9 rs for MN09.

    FINALLY BALANCE REVERSE 1024 MB 3G NET BALANCE & 54 MAIN ACCOUNT BALANCE.
    PENDING BALANCE AMOUNT- 92 RS .
    WHAT ABOUT THE PENDING BALANCE ????

    please let me know how many days require for reverse my pending balance ????

    Thanks& Regards
    Somnath
    @+91-8100311756
    [email protected]

  4. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,
    Reliance Communications

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