Online Consumer Forums and Consumer Complaints Site

No Service

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by

vwishnu
in

I have taken a Airtel 4g LTE wi-fi connection on 18th of august 2014 by paying Rs. 2500.

On 19th of August I had registered a complaint that the speeds were very less and also no proper network. Custome care team had promised a resolution in 4 days and there was no resolution that was provided.

I have again registered a second complaint asking my money back.on the 25th and they had promised resolution in 3 days but again no response.

Its been just 10 day that I have taken this connection and already so many issues, its really disgusting.

I am not ready to wait for any more time to get resolution for my problem as I am sure that airtel will not be able to resolve customer issue in any manner. I would like to have my money back and request airtel team to take back their equipment.

Comments

5 responses to “No Service”

  1. airtelpresence Avatar
    airtelpresence

    Dear Vishnu ,

    This is with reference to your post dated 30 August 2014.

    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

    Look forward to receiving the required details at [email protected]

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. vishnu kumar v Avatar
    vishnu kumar v

    Hi Rakesh,
    My airtel Account number is +91 89711 59900. Alternate Contact No. +91 99020 33636.

  3. airtelpresence Avatar
    airtelpresence

    Dear Vishnu ,

    Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  4. airtelpresence Avatar
    airtelpresence

    Dear Vishnu ,

    This is with reference to your post dated 30 Aug. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
    You can also get in touch with us at [email protected]

    Regards,
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  5. airtel Presence Avatar
    airtel Presence

    Dear Vishnu ,

    This is with reference to your post dated 30 Aug. 2014. We would like to confirm that we have shared the resolution details with you.
    Should you require further information, please feel free to write to us at [email protected]

    Regards,
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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