Provided poor accessories after replacement

I purchased motorola moto g 8gb model Rs.12499 phone week back .
So due to certain issues with the product i ordered for a
replacement and when i received the replacement again i
noticed that issues have not been resolved. Moreover they provided me poor duplicate accessories , so i asked them to refund my amount back. they said somebody from customer care will get in touch within a day or so but till now nothing happened. Please Redress my complaint as i want the full refund back even after replacing the product twice its still not working properly.

Please redress my grievance . It would be of great help .


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