I have assigned a task related to photo editing and printing to Mr.Pawan Nakra of TCG,
The Craft Gallery,344 FF Shopprix Mall Sector 61 Noida U.P.India,Mob No-98 11 11 98 66,97 18 999 053,97 18 999 074 on 25th May 2014.
The task basically involved arranging some downloaded pictures of few ancient Indian Saints and Hindu goddess in a specific format and taking the print out on a canvas of 4ftx5ft size. All the soft copy pictures handed over to Mr.Pawan Nakra were basically downloaded from internet and thus don’t have the proper size (pixel) and quality as per our understanding.
Thus, myself with my spouse thoroughly discussed about the viability and quality of the printing work with Mr. Nakra in detail as we knew this task needs good expertise in photo editing and printing. Mr. Nakra assured us the viability and quality of the printing work and asked us for Rs.2000 INR as advance which he mentioned on the back of his visiting card and handed over to me as a proof.
Since then we have been taking several follow up telephone calls and subsequent visits to his shop in every week end (as we both are working professionals and thus it is not possible for us to take the follow up in the working days). Till date he could not provide us the complete work assigned to him but an incomplete version and asked us to provide the proper size (pixel) soft copy pictures which we don’t find on internet.
Thus we had to cancel the order and asked Mr. Pawan Nakra to give some of the other items readily available in his shop within a range of Rs. 2000.But Mr. Pawan Nakra clearly denied either to give us any of the items available in his shop or refund even some part of the money which we had given him as advance on 25th May 2014.
Moreover, he is arguing that the amount of money that was given to him as advance was completely spent on the part of the total assignment which he could complete till date.
Thus we have placed a new order to take a small size print out of a readily available single photo (Mahabatara Babaji) among the list of pictures handed over to him earlier .Once again we have discussed about the viability and quality of the printing work with Mr.Pawan Nakra. After thoroughly analyzing the pictures, Mr. Pawan Nakra confirmed a size of 12inch x 8 inch canvas print out (Mahabatara Babaji) which he assured to give us latest by 2nd July. He again took an amount of Rs. 300 INR from me as advance.
But till date he is unable to give us the task assigned but again asking us to give larger size pictures which is not available with us.
From the above issue it is clear that-:
a. If it is not possible to take a proper quality print out of size 12inch x 8inch with the available pictures those were given to him then how Mr. Pawan Nakra could assure us a size of 5ft x 4ft and asked us for advance of Rs. 2000INR earlier.
b. Thus it is clear that Mr. Pawan Nakra doesn’t have the necessary understanding and expertise to understand & complete the work but asked us for advance money which is an unethical business practice.
c. This issue gave us mental harassment and it hurts our spiritual feelings.
d. He wasted our time and hard earned money grabbing from us as advance, travelling to his shop several times and making telephone calls.
e. As we are new to NCR we have don’t feel safe proceeding with him further on this issue rather informing the govt. with a hope to get justice
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