We have multiple Tata Photon connections. Our executive gave us an offer to upgrade the connections to new Tata Photon max which seamed to be a good option but I realize now it was his way of selling new connections. We were promised that the old connections would be closed but now we have been regularly harassed by customer care for clearing bills on the old closed connections in spite of explaining them the situation.
Now they have started harnessing on the name of a Legal Notice sent over email to clear the dues.
This is the worse company I have seen in my life.
Fake bills, misledding executives and Legal notice
Comments
6 responses to “Fake bills, misledding executives and Legal notice”
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Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO. -
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO. -
Thanks I got a call from Tata ensuring our bill would be waved off. Strangely now I am getting calls for Another Number which was closed under the same request. These numbers were closed.
9219500974
9258010596
9219002352 -
Dear Customer,
As per the discussion over call regarding the billing for your Tata Photon number , we would like to inform you that the complaint docket number 422707665 has been registered and you shall receive call shortly.
For any assistance mail us at [email protected].
Thanks and Regards,
Customer Care
Tata Docomo. -
No calls received and now someone called Diya Thakur phone number 8595425890 on the name of Advocate Anand Kumar Mohala and Prashant Mohala is sending letters at my address for the payment. This is really frustrating to followup again and again. Sending a copy of the letter on the mentioned email id
Thanks
Udit Handa
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