TIKONA WIFI BILL BLUNDER

We were facing network issues with the Wifi services provided by the said vendor. We called Customer care several time but didnot got any remedy. Getting annoyed with that we faile a connection disconnect request having acknowledge no as 1-3103985513 on 13-05-2014. Our billing cycle is form 15 of current month to 15th of next english calendar month.

However to avoid the dues for the month of May-June we disconnected the device & didnot used even a single byte. Despite of this company has raised a bill .


Comments

3 responses to “TIKONA WIFI BILL BLUNDER”

  1. Tikona Care Avatar
    Tikona Care

    Dear Subscriber,

    Greetings from Tikona.

    We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMY1633 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [email protected]

    Regards,
    Tikona Care

  2. Tikona Care Avatar
    Tikona Care

    Dear Subscriber,

    This is a gentle reminder to follow-up on your concern listed on May 21, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [email protected] mentioning your assigned reference number TIKMY1633 in the subject line.

    Regards,
    Tikona Care

  3. Tikona Care Avatar
    Tikona Care

    Dear Subscriber,

    Gentle reminder # 2

    We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum – forum.tikona.in by mentioning the reference number in the subject line.

    Regards,
    Tikona Care

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