Fake promise by Vodafone Customer care executives

Hi,

I have been using Vodafone services for so long. Last year I moved to Bangalore and took a Vodafone number (+91-9986088851) with Corporate plan. I was moving to Delhi permanently and wanted to continue with services of Vodafone, so I contacted customer care and requested them to retain my number (i.e. 9986088851) in Delhi as well and change my circle to Delhi. I got the response that since circle is being changed , so full number can not be retained in Delhi . however, they gave me offer to have my last 5 digits of my number retained with a Delhi circle number.

They made a false promise and now they are not ready to give me my last five digits of my mobile number with my new number of Vodafone, Delhi: (+91-9999149829).

I am highly dissatisfied with the services of Vodafone, Karnataka who gave me a false promise and misguided me.

I want to have last 5 digits of my old mobile number , i.e, (88851) with this new number.
I request you to take immediate steps to stop misguiding the customers on customer care if they are not capable enough to help us.

Tushar

[email protected]


Comments

3 responses to “Fake promise by Vodafone Customer care executives”

  1. Vodafone India Avatar
    Vodafone India

    Hi,

    Please let us know a suitable time between 9AM and 6PM to contact you as there was no response when we called on your number. The service request number for your reference is 776627580.

    Regards,
    Vodafone

  2. Vodafone India Avatar
    Vodafone India

    Hi,

    We called on your number but no one answered. Please share a convenient time for us to get back to you with assistance.

    Regards,
    Vodafone

  3. Vodafone India Avatar
    Vodafone India

    Hi,

    There was no response when we called your number multiple times today regarding your concern. Kindly share the best time to contact you. The service registration number for your reference is 779758541.

    Regards,
    Vodafone

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