Hi,
Iam Kirankumar Bhavimani, and my number is 8861619000. I have received a bill
amount of 3119/-, when checked the bill it says about an Internet usage charge.

I want to know when I have not activated any Internet plan how can Airtel people charge for the Internet usage without intimating a word to a customer.
Last time I have paid the bill on 04/02/2014 of amount 858/- and after that within one month how can my bill will be 3119/-. which is three times more.
Iam Using this airtel network for the past 3 years and not even a single time my bill has crossed more then 500/- then why suddenly last month bill came 3119/-.
This is a really a cheating to a customer.

when contacted Airtel they are informing that even though I have not activated the Internet/GPRS plan I will be chaged 10P/10KB. My question is why this was not informed to me either by SMS, OR THROUGH EMAIL OR THROUGH PHONE.
without Informing me they are charging me for which Iam not accounted for.


Comments

3 responses to “Airtel Bill”

  1. airtel presence Avatar
    airtel presence

    Dear Mr. Bhavimani,

    This is with reference to your post dated 19 April 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
    You can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. airtel presence Avatar
    airtel presence

    Dear Mr. Bhavimani,

    This is with reference to your post dated 19 April. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
    You can also get in touch with us at [email protected]

    Regards,
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. airtelpresence Avatar
    airtelpresence

    Dear Mr. Bhavimani,

    This is with reference to your post dated 19 Apr. 2014. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [email protected]

    Regards,
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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