Respected Sir/Mam my name is kapil azad sharma I am using an airtel postpaid no which is activated on some free plans. the problem is that due to there technical problem my free plan amount is counted which was not yet counted and they have maken my unbilled amount more than the bill plan and I am continuously contacting customer care they put the my call on hold and after some time they disconnected the call I have also visited the service centers they says contact to customer care and since from last one month I am contacting them and they are not listening hence I have talked mr.dinesh sharma who is senior supervisor he tells me that your data which is on free plan is counted that’s why your amount is increasing he says gives me 48 hours I will correct the amount and mail a new bill to your billing address I have talked him on 24 feb and till now I have not yet receive any conformation biil and now also its the same and today I have contacted customer care 4 to 5 times.
please solve the problem they are making my fraud transaction and they are thinking the new way to earn money from customers.
thanking you sir
yours faithfully
kapil azad sharma
ph-9910609489
airtel cellular is making fraud transaction
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2 responses to “airtel cellular is making fraud transaction”
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Dear Mr. Sharma,
This is with reference to your post dated 06 March 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [email protected]Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 -
Dear Mr. Sharma,
This is with reference to your post dated 06 Mar. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [email protected]Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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