Online Consumer Forums and Consumer Complaints Site

AIRTEL IS NOT been able to locate my CHEQUE

—

by

AdminPost
in ,

Location/place: PUNE

Name of company/service: AIRTEL

I had applied to airtel for new landline cum broadband connection to their Sales representative and submitted the completed form , photo, photo ID, address proof and a cheque with advance payment of 5months. My connection resumed from 31st may 2013 but from last 38 days, i have been following up with airtel to present my cheque to the bank. none of them are able to give satisfactory answer about my cheque.My Complain ref no- no-34970738,34120374 and my landline no is- 02041201106, My cellno- 9890563352.Can anyone suggest me some method to take this case to their higher authority because their customer service executive are not capable enough to solve my case. It is frustating to see that a platinum customer is getting this treatment.

Comments

3 responses to “AIRTEL IS NOT been able to locate my CHEQUE”

  1. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Malhotra,

    This is to inform you that your concern listed on 08 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Malhotra,

    Further to our discussion dated 08 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Malhotra,

    We would like to inform you that your concern listed 08 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Leave a Reply

Your email address will not be published. Required fields are marked *