Location/place: hooghly
Name of company/service: aircel
I had purchased an aircel 3g sim(9804593063) few days back for Rs350. I was to get 1gb free 3g service for 3 months. But till now i have been unable to use 3g. I have been trying to contact aircel’s customer care(121) & complaint helpline(198) for the last three days, but somehow their customer executives are always busy. They also say that they have been experiencing heavy traffic. I am frustrated to say the least.
Hi ,
Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [email protected]
Warm regards,
Team Aircel India
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