Online Consumer Forums and Consumer Complaints Site

non-availability of 3g service & dis-satisfactory customer care

—

by

AdminPost
in ,

Location/place: hooghly

Name of company/service: aircel

I had purchased an aircel 3g sim few days back for Rs350. I was to get 1gb free 3g service for 3 months. But till now i have been unable to use 3g. I have been trying to contact aircel’s customer care(121) & complaint helpline(198) for the last three days, but somehow their customer executives are always busy. They also say that they have been experiencing heavy traffic. I am frustrated to say the least.

Comments

One response to “non-availability of 3g service & dis-satisfactory customer care”

  1. Aircel Avatar
    Aircel

    Hi,
    We regret the inconvenience caused.
    Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
    At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
    You can also get in touch with us at https://twitter.com/Aircel
    Thanks!
    Team Aircel India.

Leave a Reply

Your email address will not be published. Required fields are marked *