low backup problem since last 11months-microtek battery-Complaint

Location/place: rudrapur

Name of company/service: Microtek group

As I have purchase a Battery of Microtek-Digipower from Rudrapur city, from the Dealer: Malik Electricals (Abdul barik) on 17.06.2012
At the starting of day battery has not given the Backup as mention in specification as well as said by Dealer also. I have frustrated after buying this Microtek battery.
We have log the complaint many times, engineer also come but not given full satisfactory results.
Now we have been suffering from low backup problem since last 11months.
Engineer have told us it will not replaced because it is giving the normal backup and not hearing customer voice, even though he was giving ‘ulta-sidha’ funda to us as “it is ok ,it is ok “ like that.(Complaints raised on 25.02.13 -2nd time and complaint no.68339)
Till now nobody is looking after ours problem of battery.
My detail of battery are below:
Model No. : 30M*RH640 ([IMAGE REMOVED])
Serial No: 5QOS014301030734


Comments

One response to “low backup problem since last 11months-microtek battery-Complaint”

  1. Masood Ahmad Avatar
    Masood Ahmad

    Same problem I have purchased from Ballia UP
    and right from begining gave low backup and engineers checked and passed it OK. purchased in May 2012. Frustrated now purchasing exide as my five year old Exide battery is giving same backup.

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