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BB Services

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AdminPost
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Location/place: Pune

Name of company/service: Tata Docomo

Its My Unfortunate to being a TATA Docomo Post-Paid BlackBerry Customer, Or You can say bad luck. NOT CAPABLE ENOUGH TO DEACTIVATE MY BLACKBERRY SERVICES IN MORE THAN 9 DAYS.

I have raised a query to Docomo customer care on June 16th to De-activate My BB Plan and its been almost 9 days its still activated, with lots of excuses coming from customer care.
I took Follow up call every single day. yesterday I got reply that we require few more working days to resolve the issue.
“Let me know if you could you resolve my issue or you may suggest me to switch to other network”. My A/C No. is 987605915.
In future just make sure “any of your docomo representative will not be entertained in SYNTEL campus Pune”

Comments

2 responses to “BB Services”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  2. Ramesh Lahoti Avatar
    Ramesh Lahoti

    Can you mention one Company in this country where Customer service means anything? Even many foreign companies with Indian staff are doing the same thing. Nil Service and nil response in case of complaints. The overall blame lies with the Govt., since they are not framing stringent consumer protection laws like in the EU. This is sad to say because Indians have no ethics in any form.

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