misguided by samsung authorised service c

Location/place: ajmer

Name of company/service: samsung

my earlier experience was very unpleasant with samsung mobile authorized service centre
i was having a smartphone named samsung galaxy y pro GT-B 5512. since 17th of june i was found my cell dead suddenly. then i went to samsung service centre as per location(K.C complex opp. subhash garden, ajmer rajasthan. given on internet. but there was a local shop with a signboard of samsung service centre. he checked my phone and adviced for repairing.but by Samsung showroom i found the the exact service centre then i went there he has taken my cell,after two days they called me my phone is ready but when i went there they demanding 3500/-extra charges.i don’t know when it is in warranty how can they demanding the charges where there is neither any external impact nor dismantlement any external shop.kindly do the needful as soon as earliest


Comments

2 responses to “misguided by samsung authorised service c”

  1. rakesh Avatar
    rakesh

    i also agree with that,after sales services is not good

  2. same i was faced before,but still not resolved

Leave a Reply

Your email address will not be published. Required fields are marked *