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Tata Docomo: Received Post pay bill after migrating to prepay

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by

AdminPost
in ,

Location/place: Pune

Name of company/service: None

Hi,
I (8149744353) have recently migrated from Post pay to Prepay with Tata Docomo.
I have already paid all the outstanding amounts with post pay (as per their rule, migration will take place only when you pay all the outstanding amounts).
Still I have received a Post pay bill dated 26/05/2013.

If I call customer care people they are saying I am a prepay customer, so they can not help me.

Can somebody advice me on this.

Comments

2 responses to “Tata Docomo: Received Post pay bill after migrating to prepay”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Mr.Ganesh,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Mr.Ganesh,

    As per our discussion over the call, we would like to inform you that you have been charged with Rs. 43/- on pro rate basis from 23/04/13 to 09/05/13. We request you to clear your outstanding amount of Rs. 43/-.

    For further assistance, write to us at [email protected].

    Thanks and Regards,
    Customer Care
    Tata Docomo.

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