CHARGING COMPLETE BILL BUT NOT PROVIDING SERICE

Location/place: LUCKNOW

Name of company/service: RELIANCE BROADBAND

Sir i requested for the broadband connection of 1 mbps of reliance broadband on 6 april 2013..the connection was installed to my house at 13 april 2013…and since the time i am not getting proper speed for which i subscribed …..they are not launching our complaint..and have only one excuse of NETWORK OUTAGE..increasing the solution date by one week to 10 days …first they promise to resolve iit by 20 april 2013.then 30 april 2013..and then 7may 2013…and now the date has expand more to 15 may 2013…..blogs says that this prob is continued from december 2012..but they are not solving it……in case we do not submit our bill..they impose fine on us..but they are not providing us proper service ..


Comments

One response to “CHARGING COMPLETE BILL BUT NOT PROVIDING SERICE”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

    Cheers,

    RCOMcare

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