Wrong Bill.

Location/place: Hyderabad

Name of company/service: Vodafone

CGM, GM and all Vodafone Team,

Hyderabad Region.

As per telecon just now with your representative, this is to finally inform you that I am not going to pay the bill. You adjust Rs. 271 and pay back the balance. Deactivate my number.

I am unsatisfactorily leaving you, and hope will not ask anyone to go for Vodafone services where they do not care for customers. You people never called me and always told 24 hours. Never replied for my mails. I don’t care if you issue the second month bill also. Whatever you generate pay yourself now onwards.

Anuj Gupta

8142977776

—– Forwarded Message —–
From: Anuj Gupta
To: “[email protected]”
Sent: Wednesday, 6 March 2013 11:37 AM
Subject: Fw: Your Vodafone E-Bill for Account No : 1.90182226 (URGENT).
Dear Vodafone Team,
I have not received any call from Vodafone Customer Care. I am again requesting you if Rs. 607.53 (as mentioned in earlier mail, copy attached below) is not waived off you have all rights to deactivate my number any time. Any additional amounts or continuation of mobile services to next month will be totally your responsibility. You have to reimburse Rs. 21/- from my security deposit of Rs. 300/-.

Anuj Gupta
8142977776
[email protected]
complaint number 1492549846
complaint number 1492671852

—– Forwarded Message —–
From: Anuj Gupta
To: “[email protected]” ; “[email protected]”
Sent: Monday, 4 March 2013 6:19 PM
Subject: Re: Your Vodafone E-Bill for Account No : 1.90182226 (URGENT).
Dear Vodafone Team,
This is complaint number 1492549846 (Dharmendra) for mobile number 8142977776. Received the itemised bill. Thanks. Following are the objections in your bill. Request you to rectify the bill and send the fresh bill amount to pay, otherwise deactivate the number and refund my Rs. 300/- which I paid as security. I will not pay the bill until it is rectified.
1) Vodafone Live (5 days) = 521.70 (never activated and always deleted your sms sent for settings)
2) 3 nos Special sms (0.00 duration) = 9.00 (never sent)
3) Download spice_fsd_10 (0.00 duration) = 10.00 (never downloaded)
Total = 521.70+9.00+10 = 540.70
Grand total = 540.70+(540.70 X 12.36)/100 = 607.53
Rs. 607.53 to be waved off
I am liable to pay 878.22-607.53 = Rs. 270.69
I again request you to either adjust the (calculation I have done for you) bill or deactivate the number within 24 hrs from the date and time you receive this email.
Regards,
Anuj Gupta
8142977776