disconnection of service

Location/place: new delhi

Name of company/service: IDEA Cellular Service

To The Concern Authority

Dear Sir

I am a customer of Idea Cellular Service using the mobile number 9891550565.

Due to delay in payment my outgoing services were withdrawn by IDEA .
Subsequently the payment of bill was done on 08th Feb 2013 but my outgoing services were not activated.
My numerous call to idea customer care failed to get my outgoing services activated.

After several reminders i even wrote to IDEA customer care to get my services restored.

It took more than 4 weeks to get my services started after writing to customer care.

No proper reply has been given by IDEA about not restoring the services even after making the payment .

The bill was paid on 08 Feb 2013 and excess amount of Rs 1000 was even paid along with the bill.

Please help me in getting proper compensation and for the cost incurred ,loss of time ,mental harassment.

Thanking You

Yours Faithfully

Siddharth Kumar

A 154
East Kidwai Nagar
New Delhi -110023

[email protected]


Comments

One response to “disconnection of service”

  1. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We wish to inform you that the services for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

    Regards,
    Idea Cellular

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