Call rate recharge not activate after other recharge

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: Pune&lt;/p&gt;<p><b>Name of company/service</b>: Tata docomo telecom service</p>on 11th jan 2013 i m recharge my tata docomo no.( 918446629148) rs 53 for all local mobile calls at 1ps per 2sec for two month.
but after that m recharging rs 124 on 18th jan.2013 for free tata to tata calling,at that time my first rs 53 reacharge plan not working properly.
m using already used this both plan before all month. but now at that time my this rs53 recharge not working,only rs 124 recharge working.
I have both my this two recharge.


Comments

2 responses to “Call rate recharge not activate after other recharge”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    Your docket number PSMR12056877 is closed stating that recharge will be applicable from 16.02.13. Further, we have provided an adjustment of Rs.23/- vide docket number ABAL123755681 dated 31-JAN-2013.

    Thanks and Regards,
    Customer Care,
    Tata DOCOMO

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