Location/place: Dehri On Sone, Rohtas , Bihar, PIN- 821307
Name of company/service: Datawind Innovations Pvt. Ltd.
I pre-booked a tablet computer of Datawind under the name “Ubislate 7C”. I got a registration number- “PME78F0C4E5″
They promised me to send the tab by first week of October 2012.
Then,
I sent a SBI cheque Of Rs. 4498 on 01/09/2012 via speed post(whose receipt is still with me ).
On 10 /09/2012, I emailed them on ”[email protected]” through my email “[email protected]” asking—
”
Sir
I have made the advance payment of my Ubislate 7C by a SBI CHEQUE. If
you have got the cheque then please confirm it and reply to me.
My details are:-
Name: Kamal Bahadur
Ubislate 7C ID : “PME78F0C4E5″
Email: [email protected]
Mobile no. : 8603482239
Address: Kamal Bahadur s/o Prof. Vijay Bahadur(physics), Rajputan
Muhalla, Dehri On Sone , Dist. – Rohtas, Bihar, PIN- 821307
Date of sending SBI CHEQUE: 01/09/2012
CHEQUE NO- ”169858 821002703 000126 10”
Then they replied me on 14/09/2012
”
Dear Kamal,
This is to acknowledge that we have received your Cheque/Demand Draft number
169858 of Rs. 4,498 of SBI Bank. Thank you for your payment. Ubislate7C has
been launched . The deliveries have been started to the prepaid customers on
first come first served basis . You will receive your Ubislate7C in October.
For more details on UbiSlate 7+/Ubislate7C view the Frequently Asked
Questions on http://www.ubislate.com/faqs.html
Regards,
Datawind Support Team
1800 180 2180
”
On 18/09/2012 they cashed the cheque of Rs.4498(as a SMS regarding withdrawal of money come on my mobile).
Then on 25 /09/2012 I got an email(from “[email protected]”) on my email “[email protected]” that-
”
Dear Kamal,
Thank you for your continued patience as we work hard to meet the overwhelming demand we’re facing.
We do apologize for the delay in delivering the product in the time frame promised, and in return wanted to offer
an upgraded product to you, at no additional cost:
cid:[email protected]
Note: The new units supports external 3G dongles, but does not function as a smartphone, and take internal
SIMs.
Please confirm your acceptance of this upgraded offer by responding to this Email within 72 hours. Again, this
upgraded offer is at no additional cost to you.
This is a special limited time offer – if you confirm your acceptance within 72 hours of receipt of this Email, we
will guarantee shipment within 72 hours of your confirmation.
For more clarification feel free to revert.
Regards,
Rajpreet Singh
Customer Support Executive
(L) 0183-2708500
Datawind logo
Manufacturer of LCAD AAKASH Tablet
”
This new unit was their latest tab “Ubislate 7Ci”
Then I confirmed this email(to send Ubisalte 7Ci) on 27/09/2012.
Then they (Datawind) replied me
“
Dear Kamal,
Thank you for your reply,your order will process with in 72 working hours.
For more clarification feel free to revert.
Regards,
Rajpreet Singh
Customer Support Executive
(L) 0183-2708500
Datawind logo
Manufacturer of LCAD AAKASH Tablet
“
Then on 4th or 5th october at around 1 pm , I contacted them on their tollfree number- 18001802180 and asked about the status of my tab Ubislate 7Ci.
They replied me that within 48 hours they will send me the courier details on my email and within 72 hours , the tab will be in my hand.
and just after 2-3 hours, they called back on my number 8603482239 and asked me about the availability of DTDC(a courier company) in my city.
I confirmed its availability .
Then I waited till 08/10/2012 , and then contacted them on 09/10/2012 on their number “0183-2708500″.
I asked them that why I still didn’t got my tab, then they replied me that you have to again confirm the offer email by replying to it. I asked them that why I should do so because I have already confirmed the same. Then they told me that if I not again confirm, they will send me Ubislate 7c and not Ubislate 7Ci.
So, I again confirmed the offer e mail.
Then on 12/10/2012, they replied me-
”
Dear Kamal,
Thank you for your reply,your order will process with in 72 working hours.
For more clarification feel free to revert.
Regards,
Rajpreet Singh
Customer Support Executive
(L) 0183-2708500
Datawind logo
Manufacturer of LCAD AAKASH Tablet
”
So, I waited again. But it was again in vain.
Right from 12/10/2012 to 27/11/12, they are only replying the same thing that soon they will send me the courier details. But they never did so.
then on 27 november they emailed me that
they will dispath my tab within 15 days. so on 11 dec. i enquired them and again they said that they will soon send it.
I think they are nothing but a “Fraud” (perhaps ,a popular and international fraud, as Datawind is a UK based company that had joined hand with govt. of india to manufacture akash tab).
They are not going to send any tab. They have already taken my Rs.4498 on 18/09/2012.
Now, my all hopes are on you. Only you can help me to get my tablet.
Please take my complain seriously, because I need this tab for my studying purpose. If I do not get the same on time , then whats its importance? So, please do it at the earliest.
Thanking you
Yours faithfully
Kamal Bahadur
Mob: 8603482239; 9031217537
Email- [email protected] ; [email protected]
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