benefit not received

Location/place: kolkata

Name of company/service: reliance

Hi sir, I have a complain for benefit not received of handset bundle offer.3month had been credited but 1 month offer has not credited.my complain no is 189956390 .This complain had taken on 25/10/2012. but no any kind of responce.the offer is reliance to reliance unlimited free of handset bundle offee.so i request you to try to resolve .meid no:A10000232A35E3.Regard’s by Rajesh kumar shaw