2G Speed Instead of 3G on Idea NetSetter

Location/place: New Panvel

Name of company/service: Idea

I am unable to get 3G Speed on my NetSetter even after paying bills regularly. My bill cycle is 7th to 7th of every month and Data plan is 950 Unlimited. After usage of 6 GB data as per FUP, my speed is changed to 2G, however the same is not reset to 3G on start of next bill cycle. I am facing this issue since the last 3 months. This is very annoying. I have made several Calls to Idea Customer Care,Tech Support and also visited IDEA store at New Panvel. Nobody has been able to help me. I m feeling very frustrated and wish to get this issue resolved .within 24 hours. My IDEA NetSetter number is 8652252041


Comments

One response to “2G Speed Instead of 3G on Idea NetSetter”

  1. Ideacellular Avatar
    Ideacellular

    Dear Sir,

    We wish to inform you that your complaint for 3G Speed related issue has already been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

    Regards,
    Ideacellular

    Regards,
    Ideacellular

Leave a Reply

Your email address will not be published. Required fields are marked *