Sir,
Purchase of XOLO A 700 was made on 01/02/2013 and from the date of purchase there was problem in the mobile and it was replaced in the first month. IME No 911246750189976 of phone and it was send to repair for 3 to 4 times at KRG Computer Pvt Ltd Kolkata. Last time it was send for repair on 17/10/2013 and I contacted them for 30 times but there was no reply. Service was not upto mark than on 16/11/2013 they told water damage on the phone and cost Rs 7000. Than I told water damage was not possible and if at all there was water damage the service centre should not have taken time for more than a month. Therefore service centre has might made this damage because 30 days are not needed to test water damage. Than they told to pay me Rs 2000 instead of 7000 and they will repair the phone. I have already complained many times online on the xolo webpage but there is no reply. Kindly solve my problem at the earliest.
Thanks,
Nitin Surana
+91-9903867663/+91-8981202630
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