Location/place: Lucknow
Name of company/service: airtel
I had converted my prepaid connection to postpaid (9559391020) on 30.04.13 and was informed that I had GPRS Pack activated on my phone (98 Rs, 2G).
After 3 days (03.05.13) I got a msg that my internet usage charges are 639 Rs . I was surprised because I had GPRS pack activated on my no. When enquired the same from representative I was told that my GPRS pack was deactivated due to some technical reasons and is now activated again . He assured me that this amount will be waived off. Now they are not ready to waive this amount as according to them this was a technical issue and they cant do anything . My concern is why should I pay 639 Rs for this technical problem . Its not even my fault !!
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