Wrong laptop received-Shopclues not replying

My name is shilpa and my order no is 56310803. I ordered a laptop Lenovo G50 70 4Th Gen (Ci3/4Gb/1Tb/Free Dos 59-442243 ) Notebook (QTY:1) on 12th june by debit card amounting to rs 23998 but I got a wrong laptop. The laptop which I ordered was with a feature of 2gb graphic card inside but the laptop which I got is without that 2gb graphic card feature. When I called shopclues about this ..they are just not responding properly. Neither they are giving me refund nor they are replacing my order. What do I do. I have checked their website. They are selling the same product in 3 places in their website in which somewhere is given that 2gb feature and somewhere is not. Pls help akoshja team, my money is gone?pls help me?This laptop is waste for me. Pls help me Also, I am ready to for replacement if they take 1 or 2000 more money but they are idle. Pls help..I have spoken to one of their supervisor himanshu but he also didn?t call me back..Pls help on urgent basis.My mobile no is 9991206646


Comments

Leave a Reply

Your email address will not be published. Required fields are marked *