wrong information on data plans and charging fraud bills

Location/place: MUMBAI

Name of company/service: VODAFONE

Executives of vodafone are giving out wrong information on data plans. I was told that i get an unlimited plan for 250 rupees. Plan was such that you get 1gb 3g data and unlimited 2g data later on. The disguised fact was that even 2g data is not unlimited. So, whatever I consumed after some limit, I was charged 1000 rupees over and above 250 rupees. Now, the agents are not ready to accept the fact the I was given the wrong information. Moreover I am also expecting same kind of bill this month because by the time I came to know about it, I already used the data in excess of 1gb. Please help


Comments

One response to “wrong information on data plans and charging fraud bills”

  1. Hello Anshul,

    Please share your current and alternate contact numbers with us at http://bit.ly/Y8n81m and we will get back to you with assistance.

    Regards,
    Vodafone Customer Care.

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