wrong information given by vodafone regarding balance

hello sir
i am dr. shiv pawar. i am cstomer of vodafone india 9301217774.
i want to port my no. from vodafone to other but vodafone retension regarding offer on 18/01/2014. they gave me offer for call rate 1paisa/2sec. and extra talktime on 225 & 300. On 225- 250 & on 300-350. I had confirm to cust. care on 19/01/2014 regarding this offer. But when i recharged of 300 i got only 330 rs.
And when i contact to customer care again after recharge they told me that they have no information regardind offer.
kindly take action on this matter and pls help me.
Dr. shiv pawar
9301217774
9425457774
email id- [email protected]


Comments

2 responses to “wrong information given by vodafone regarding balance”

  1. Hello Dr. Shiv Pawar,

    Kindly note, the offer given to you is 1ps/2sec and recharges are 225 – 250 and 300 – 330. We regret the inconvenience caused.

    Regards,
    Vodafone Customer Care, Madhya Pradesh & Chattisgarh

  2. Hello Dr. Shiv Pawar,

    Please spare few minutes to tell us about your experience at http://bit.ly/1exoDeu

    Regards,
    Vodafone Customer Care, Madhya Pradesh & Chattisgarh

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